Oyen44 cares about your privacy. This document transparently explains how we collect, use, store and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Privacy is more than a policy — it is our commitment to every oyen44 member. Here are the six core data protection principles we practise every day.
All data transmitted between your device and oyen44 servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions. This ensures your personal information and transactions remain safe from any unauthorised access attempts.
Member data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Only authorised personnel may access member personal information, and every access is logged for internal audit purposes.
Every oyen44 account is protected with a two-factor authentication (2FA) system that can be enabled for an additional layer of security. You have full control over your account privacy settings and can update or delete your personal information at any time through your account settings.
Oyen44 has never and will never sell, rent or transfer your personal information to any third party for their marketing purposes. Your data belongs to you, and we only use it for the purposes you consented to at registration.
The oyen44 privacy policy is designed and updated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to fulfilling all legal obligations related to data protection and continuously keeping up with the latest regulatory developments to ensure ongoing compliance.
The oyen44 support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns regarding data privacy. Whether you wish to access, correct, or delete your personal information, we are ready to help promptly and professionally.
For privacy inquiries, contact our support team via 24/7 live chat.
Welcome to the oyen44 Privacy Policy page. This document outlines our commitment to your privacy as a member of our platform. oyen44 ("we", "Platform", "oyen44") operates as an online entertainment platform offering a variety of casino games, sports betting, bingo, fish shooting and live casino to users in Malaysia.
We understand that your personal information is a trust you place in us. We take this responsibility seriously and are committed to protecting your privacy at every stage of your interaction with the oyen44 platform — from the moment you register to after you stop using our services.
This Privacy Policy applies to all information collected through the oyen44 website, our mobile app, and any official communication channels associated with the platform. By registering or continuing to use the oyen44 platform, you confirm that you have read, understood, and agreed to the terms set out in this Privacy Policy.
Legal Basis: This policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. oyen44 acts as the Data Processor responsible for all personal information collected from members.
Oyen44 collects various types of information to ensure the platform operates smoothly, securely and delivers the best experience to every member. The following are the categories of information we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Mandatory |
| Contact Information | Email address, phone number, mailing address | Mandatory |
| Financial Information | Bank name, account number, transaction records | Mandatory |
| Verification Documents | MyKad copy, bank statements, proof of address | KYC |
| Usage Data | Game records, betting history, login activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
In addition to information you provide directly during registration or while using the platform, oyen44 also collects data automatically through technologies such as cookies, tracking pixels and server logs. This technical data is used solely to improve platform performance and user experience.
Important Note: oyen44 will never request your password information via email, chat or phone. If you receive any such request, it is a fraudulent attempt — please contact our support team immediately.
The personal information we collect is used for specific and legitimate purposes. oyen44 does not use your data for any purpose other than those stated below, unless with your additional consent or as required by law.
Your Choice: You may withdraw consent to receive marketing communications at any time by updating your notification settings in your account or by contacting the oyen44 support team. Withdrawing this consent will not affect the core services you receive.
Oyen44 takes a highly cautious approach to sharing member data. We do not sell, transfer or disclose your personal information to third parties for their own marketing or commercial purposes. However, there are limited situations where sharing information is necessary and lawful:
All third parties we work with are bound by strict confidentiality agreements and are required to handle your data in accordance with the same data protection standards we uphold. oyen44 ensures that only the minimum necessary data is shared in each situation.
Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia for technical or operational reasons, oyen44 ensures that such transfers are carried out with adequate safeguards and in compliance with Malaysia's PDPA requirements.
Protecting your data is oyen44's top priority. We continuously invest in the latest security infrastructure to ensure your information is always shielded from cyber threats, unauthorised access, and data breaches.
The security measures we implement include:
Shared Responsibility: While oyen44 implements comprehensive security measures, you also play an important role in protecting your account. Make sure you use a strong and unique password, do not share your login details with anyone, and log out of your account after each session — especially on shared devices.
Oyen44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, maintain your login session and understand how you use the platform.
Types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the oyen44 platform.
As an oyen44 member and data subject under Malaysia's PDPA, you have certain rights regarding your personal information. oyen44 fully respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal information we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in your account.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may request that we restrict the processing of your data in certain situations permitted by law.
You may request your data in a machine-readable format for transfer to another platform if required.
You may object to the processing of your data for direct marketing or profiling purposes at any time.
How to Submit a Request: To exercise any of the above rights, please contact the oyen44 support team via live chat available 24/7. We will process your request within 21 business days from the date of receipt, subject to the required identity verification.
Oyen44 retains your personal information only for as long as necessary to fulfil the original purpose of collection or as required by applicable laws and regulations. Retention periods vary by data type:
Upon expiry of the defined retention period, oyen44 will securely delete or anonymise the data using approved methods. You may request early deletion of your data subject to any legal obligations that may prevent full deletion.
Oyen44 platform is exclusively for individuals who are 18 years and above. We do not intentionally collect, process, or store any personal information from children or individuals below the legally required minimum age.
If we discover that personal information has been collected from a minor without our knowledge, we will take immediate steps to delete that information and close the associated account. If you find or suspect that someone under the age of 18 has registered an account on our platform, please contact the oyen44 support team immediately.
Child Protection: oyen44 uses various age verification methods including identity document checks during the KYC process to ensure the platform is only accessible by legally eligible individuals.
Oyen44 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any changes made will be updated on this page with a new effective date.
For changes considered significant or material, oyen44 will provide appropriate notice to members via:
By continuing to use the oyen44 platform after any changes to this Privacy Policy take effect, you are deemed to have agreed to those changes. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how oyen44 handles your personal information, we encourage you to contact us through the following channels:
Privacy Complaints: If you are unsatisfied with how we handle your complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) through their official channels. oyen44 is committed to cooperating fully with any JPDP investigation if required.
We value your feedback and continuously strive to improve the privacy protections we provide. Your privacy is our priority, and we are committed to maintaining your trust in the oyen44 platform.
With high-standard data protection and full compliance with Malaysia's PDPA, you can enjoy your gaming experience on oyen44 with complete peace of mind. Register now and start your secure gaming journey.
By registering, you agree to the Terms & Conditions and oyen44 Privacy Policy.